Plain-English summary
- PetShift does not sell personal data.
- Care details are shared only with authorized owners and sitters for the care relationship.
- Photos and pet information stay private to the people authorized for that pet or stay.
- You can contact us to request access, correction, deletion, or help with your PetShift information.
Who we are
PetShift is provided by GreenVital LLC. You can contact us at support@greenvital.app.
Mailing address: GreenVital LLC, 4710 40th Ave SW, Seattle, WA 98116, United States.
Information PetShift handles
PetShift is designed for private coordination between invited participants. Depending on how the app is used, PetShift may handle:
- Account and profile details, such as name, email address, role, and app settings.
- Owner and sitter relationship information, including invitations and access status.
- Pet details, such as pet names, profile details, avatars, photos, care routines, care instructions, feeding notes, medication notes, and preferences.
- Emergency and veterinary contact details entered for care coordination.
- Stay information, including dates, assigned sitter access, checklists, tasks, and care context.
- Activity completion history, reports, notes, uploaded photos, and related care updates.
- Device and push notification tokens used to deliver app notifications.
- Support, security, diagnostic, and abuse-prevention records related to account and service operation.
How information is used
We use PetShift information to:
- Provide private owner and sitter coordination features.
- Create, manage, and display pet profiles, stays, care tasks, reports, notes, and photos to authorized participants.
- Send account, invitation, care, security, and service notifications.
- Respond to support, privacy, account, and deletion requests.
- Protect the service, troubleshoot issues, and maintain reliable operation.
- Comply with legal, security, and operational obligations.
Sharing inside PetShift
PetShift shares information between authorized owners and sitters only as needed for the care relationship. For example, a sitter invited to a stay may see the pet details, care instructions, stay tasks, emergency contacts, notes, reports, and photos needed for that stay.
PetShift does not sell personal data and does not use third-party behavioral advertising.
Processors and service providers
PetShift relies on service providers to operate the app. These may include:
- Supabase for authentication, database, and backend services.
- Cloudflare R2 for object storage such as uploaded photos or avatars.
- Firebase, APNs, and FCM for app notifications and device messaging infrastructure.
- Resend for transactional email delivery.
These providers may process information in locations outside your country, depending on their infrastructure and service configuration.
Security
We use reasonable technical and organizational measures intended to protect PetShift information. No method of transmission, storage, or app operation is completely secure, so we cannot promise absolute security.
Retention and deletion
PetShift keeps information for as long as reasonably needed to provide the service, support authorized owner and sitter care history, address security or support issues, and comply with legal or operational obligations.
Some shared care history may need to be retained or minimized rather than immediately removed if it is part of an owner-sitter stay record, report, safety context, active-care responsibility, or backup. See Account Deletion for request options.
Your privacy choices
You may contact us to request access, correction, deletion, or help with your PetShift information. We may need to verify your identity or authority before acting on a request.
Contact: support@greenvital.app